If you have a linked bank deposit account with HSBC Bank that you previously used for settling transactions in your HSBC Securities brokerage account, you will have received a separate letter from HSBC Securities dated Decemabout the need to contact us and update your settlement instructions.

Brokerage accounts and other investments remain with HSBC Securities, and insurance and annuity relationships are not impacted

For West Coast customers, banking relationships transitioned to Cathay Bank but investment and insurance relationships did not as they were not part of the agreement.Our HSBC Wealth Services Desk contact information is noted below. Feel free to call us if there are any questions. The changes described will be effective March 14, 2022. HSBC Securities remains your broker and information regarding changes to services for these accounts was provided in a letter dated February 9, 2022. Investments that are not held in your brokerage account, such as annuities or 529 College Savings plans, were not included in the agreement to transfer certain accounts to Citizens.

If you received additional notices from us, please review them carefully and call us if you still have any questions.

Note: A small number of customers may have received updates following notice of the transition to Citizens if there was an operational issue or other circumstance that would keep Citizens from accepting the account or a particular securities position within the account.

For East Coast and online customers, certain brokerage accounts that are included in the agreement with Citizens transferred to Citizens Securities on or about February 18, 2022.

For our customers who fall outside the above propositions, the impact on investment relationships differs depending upon the geographic region.

Additionally, the transactions have no impact on the investment relationships for our qualifying Premier customers, our Jade customers or our Private Banking customers.

Insurance and annuity relationships are not impacted by the transactions.

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